Organizations seeking to reduce costs in conducting scientific and market research can now efficiently attain that goal. OpenSurvey is a service provided through a collaborative technology development effort between Western Reserve Systems Group (WRSG) and the Center for Disaster and Humanitarian Assistance Medicine (CDHAM).

Utilizing a simple form-based interface, which can be accessed globally through a secure Internet interface, OpenSurvey users are able to design custom surveys and easily distribute these surveys to a handheld format on the Pocket PC platform. The surveyor takes only the handheld device into the field to gather respondents’ information. After all responses are collected, the surveyor can export the results and upload the data to a secure online database. Once uploaded, summary data analysis is immediately available and globally accessible for authorized subject matter experts to review online.

This streamlined process greatly reduces error, as information goes from the point of collection directly to the database without the need to re-key or run separate data analysis.

Your business is mobile, manage it that way...

WRSG was approached to create a prototype mobile application for the PocketPC platform that would allow service technicians in the automotive industry to generate vehicle details by VIN, estimate and track cosmetic damages, and report on the results via a management website. This prototype was later completely rewritten as a fully robust commercial application supporting invoicing, return customers, custom pricing, Quickbooks® integration, and more.

With DuPont mRECON, you can stay on the move – from dealership to dealership, job to job – with all the information you need at your fingertips. mRECON is custom made especially for the cosmetic automotive repair market.

You’re a top automotive reconditioner. Your business is mobile – now your data is mobile, too. DuPont mRECON mobile business management software keeps all your essential business information in one compact handheld device:

- Estimate jobs
- Schedule work
- Invoice customers
- Access work history
- Create reports
 

Developed in Partnership with WRSG - DuPont Solutions’ mRECON is packed with productivity so you’ll get more done wherever business takes you.

WRSG was commissioned to take an outdated Palm® based application, which allowed automotive paint technicians to retrieve paint formulas, into the updated Pocket PC platform and enhance its features and capabilities along the way. The new PocketPC version supports the DuPont, Standox, and Spies Hecker paint brands. It also integrates many datapoints only formerly accessible in a desktop version of a formula retrieval application.

The DuPont Performance Coatings - Mobile Color Formula Retrieval Application represents another Application Service Provisioning partnership between DuPont and WRSG. WRSG developed the Pocket PC based application to enable automotive repair specialists to retrieve paint formulas and extensive details using a portable mobile platform. By providing a paint code or searching on a portion of the code with manufacturer, paint quality, and paint application the paint mix formula and details may be obtained. The resulting formula information helps the technician mix an accurate color match based on a specified mix quantity.

The Handheld Database and Survey Application Development involves providing a portable platform for medical research to perform patient histories (CDHAM.org). This platform must be flexible enough to maintain several survey criteria along with patient information in a database format. It is currently utilized in remote locations on the PocketPC platform and replicates data with a primary secure SQL server through satellite communications systems.

This data is immediately accessible to home based supervisory and medical personnel via secure Internet interface for analysis, diagnosis and recommended treatment. It will be implemented along with several other telemedicine devices to provide full medical services to regions previously inaccessible to such medical technology expertise.

Rice Environmental Services & Rice Oil, LLC - MyCrossChecks, customer Internet Portal - MyGeneration, recycled and reclaimed oil online processing interface...

The MyGeneration (MyGen) interface represents one of several custom portal interfaces which WRSG is developing in collaboration with RES.  The MyGeneration custom Internet Portal helps track the flow of recycled oil from generators (Oil Change Storefronts, Dealership Service Drives, Tooling & Manufacturing Facilities, as well as Other General Maintenance Facilities who use and recycle oil products) in transit with RES carriers, in storage at Rice Oil to its endpoint in a reclaiming, reuse or recycling facility.  The online interface provides a constant audit trail of the material collected while intransit - a requirement by law of the EPA.  Most providers continue to maintain the process manually, while RES is moving toward full automoation with the implementation of a handheld manifest system to be developed and integrated with the MyGen interface by WRSG over the next several months.  The secure interface relieves customers of the necessigy of maintaining their own audit trail as they can view all records online if a review is necessary. 

Other MyCrosschecks Portal Interfaces include:   

• - MySPCC - spill prevention and response program required by law for all hazardous material management. 
• - MyAccount - for tracking RES account information.
• - MyReferral - custom rebranded OpenReferral interface enabling customers to take advantage of an online referral marketing system. 
• - MyMSDS - for managing RES-related material MSDS information. 
• - MyReliability - integrated assett management interface for tracking equipment maintenance requirements and status both online and on a portable pocket pc platform. 
• - MyOilAnalysis - for tracking analysis results for oil storage tanks.
• - As well as MyGeneration - for tracking recycled oil processing.

When fully implemented, this entire suite of tools will provide RES customers with unparallelled online management capabilities in the Oil and Lubrication industries.